Blog · Enterprise Content Management

Traceability: know who did what, and when

Who viewed, edited or approved a document, and when: useful in an audit or a dispute.

Short answer

Traceability is the automatic history of every document: who created, viewed, edited or approved it, and on what date. When an audit, a donor review or a dispute comes up, the answer is already there.

History · Lease agreement
DateWhoAction
Oct 12, 2026ManagementVersion 5 approved
Oct 10, 2026LegalClause 4 edited
Oct 8, 2026AccountingDocument viewed
Oct 2, 2026ManagementDocument created
Every view and every edit is recorded: who, what and when.

When the question comes up

“Who approved this expense?” “Did the customer receive the right version of the contract?” “Was this report changed after it was signed?” With paper documents and multiple copies, these questions often go without a reliable answer.

What the history records

  • When the document was created, and by whom.
  • Every edit, with the date and the person.
  • Approvals and signatures.
  • Who viewed sensitive documents.

Useful for audits and donors

NGOs and institutions often have to prove their procedures to a donor or an auditor. A complete, tamper-proof history replaces days spent piecing things together from binders and emails.

How we work

Together, we choose the documents that need to be tracked, set up a simple approval workflow, and train your teams to use it day to day.

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